About the Program

Powerful Processes for Today’s World

To survive and succeed in today’s highly competitive financial industry, credit unions must take a consistent and professional approach to service quality and sales performance.

Our comprehensive program will enable credit unions to develop processes to deliver superior service to members. Through a better understanding of customer needs and by leveraging the hidden sales and service capabilities of every member of your team, your credit union can maximize future potential.

Financial Selling Systems Canada

The program was originally developed in 1983 by Financial Selling Systems, Inc. ( Financial Selling Systems (FSS)), a management consulting firm specializing in improving sales and customer-service quality for financial institutions.

Since 2003, SaskCentral has worked with Financial Selling Systems (FSS) to develop a customized program for Canadian credit unions.

This comprehensive program involves a full cultural transformation with business development and implementation support. We work with senior and executive management to develop a clear understanding of their current and desired culture and help them integrate changes that will transform employees into trusted advisors who deliver extraordinary service.