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An effective HR strategy is an integral part
of an organization’s strategic plan. By developing and
implementing a solid HR strategy, credit unions are ensuring
their people are a key resource. MarketSolutions Consulting
provides customized, integrated HR solutions that assist credit
union employees in delivering high quality products and services
to their members.
Key HR Management Services
Benefits
The Cooperators Life Insurance Company provides an extensive
range of benefit plans to credit unions. Consulting also conducts
a bi-annual benefits review survey that is available to all
participants of the plan.
For more information on Benefits please click here.
Intervention
This service provides consultative assistance to directors
and/or management when faced with potential crisis situations
in their organizations. Our consultants will work with you
to identify issues and recommend solutions.
Employee Intervention is a difficult process for any organization.
Consulting has the expertise to provide support and assistance
in the employee intervention process and will facilitate the
intervention process when your require support in this area.
To request more information on Intervention please click
here.
General Manager Review and Planning
Reviewing the annual results achieved by the general manager
and planning for the general manager's effective performance
in the coming year are critical to a credit union's success.
Our review and planning process is customized to link directly
into the general manager's strategic results areas. Consulting
works with the credit union board to ensure the general manager's
review is fair and unbiased and assists the board in developing
an in-depth performance plan for the general manager ensuring
the goals set are SMART (specific, measurable, achievable,
realistic and timely).
To request more information on General Manager Review and
Planning please click here.
Performance Management
Performance Management is about creating continuous improvement
leading to increased business performance and profitability.
Performance Management is a partnership between employee
and manager/supervisor where they agree to goals and a process
for achieving those goals. It is an on-going process involving
a series of conversations between employees and their supervisor,
co-workers or customers. Performance management is a “partnership
for success” intended to ensure success of the employee
and the business.
Performance management information is used:
• To help set agreed on goals
• To allocate and prioritize resources
• To monitor progress throughout the year and determine
whether changes are required, either in goals or in actions
to achieve goals
• To report on the success in meeting goals
• To facilitate learning and leadership development
Our consultants assist credit unions with implementation
of a performance management process that helps to focus employee
efforts on the achievement of credit union goals. Performance
management is an on-going process that includes performance
planning, ongoing coaching, guidance and feedback, and performance
reviews.
For more information on Performance Management please click
here.
Rewards and Motivation Strategy
The rewards and motivation strategy is a step-by-step process
that corresponds to your business strategy and ensures that
your credit union is treating its employees fairly and equitable.
The strategy can incorporate some or all of these components:
• Job Evaluation - a system which evaluates the relative
worth of positions within the credit unions
• Fixed Compensation – a structure, involving
salary ranges or job rates, to fit the credit union’s
hierarchy
• Variable Compensation – a salary structure
which rewards employees with additional compensation for
achieving team, corporate and/or individual goals
• Recognition – a program to recognize group
or individual contributions toward achieving organizational
objectives
For more information on Rewards and Motivation Strategy please
click here.
Salary Survey
Having benchmarks to determine an appropriate salary structure
for your credit union is a key factor in helping your organization
meet its strategic objectives. Consulting partners with Credit
Union Central of British Columbia (CUCBC) to conduct comprehensive
annual salary and benefits surveys that cover Western Canada.
To obtain more information on Salary Surveys please click
here.
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